Contact information

Last updated: 5 October 2026

Everyday Rahat
An online drop-ship store running from India, selling the Soothing Massage Gel (pack of 2) and the Portable EMS Muscle Stimulator. We have no physical shop or counter, so everything is handled on WhatsApp and email.

Email
rahateveryday@gmail.com - orders, delivery issues, returns, refunds, product questions. We reply within 24 working hours.

WhatsApp
The support WhatsApp number is sent with your order confirmation on SMS and email. Message it with your order number for the fastest answer on COD and delivery.

Support hours
Monday to Saturday, 10:00 to 19:00 IST. Messages left on holidays are answered the next working day.

Who actually ships my parcel
Your order is packed and dispatched directly by our verified supplier and warehouse partners. That means the sender name, sender address and return-to address printed on your parcel or courier label may belong to our fulfilment partner, not to Everyday Rahat. This is normal for a drop-ship store and does not mean your order is fake.

Important - do not post a return to the address on the label
Supplier warehouses may refuse or destroy unsolicited parcels. Always raise your claim first on rahateveryday@gmail.com or WhatsApp with your order number. Once we approve it we send you the exact return address and pickup arrangement in writing.

Invoice and billing details
Your order is billed by Everyday Rahat. If any document you receive shows a different business name or address, tell us with your order number and we will reissue it.

Grievance contact (India)
If a support request is not resolved within 7 days, email rahateveryday@gmail.com with "Grievance" in the subject line and your order number. We acknowledge grievance mail within 48 hours and give a written outcome within 15 days.